Products
Are there more products than what is online?
Yes! We have thousands of products in-store, but they are not all online... yet. Since we are new to the online shopping world, we decided to keep our online selection small. To shop our entire line of products come visit us in person or call us to shop more. 337-323-9253
"I can't find a product that I saw on Facebook/Instagram."
No worries! If we posted an item that you are interested in (and you can't find it), you can still purchase over the phone. We don't have our entire inventory online, but we do offer shopping through the phone. Give us a call or send us a message 337-323-9253.
Can I customize artwork?
Yes! Depending on your design idea, Holly is always open to creating something unique. However, prices may vary depending on the piece.
"I need your help shopping for the perfect gift."
We love to hear this! One of our favorite things to do is create a gift tailored for that special someone. To place an order like this, search "Custom Gift Bundle" and follow the prompts. Or, simply call us at 337-323-9253 or 337-466-7007 and give us the details!
Shipping/Pickup
Can I order online and pickup in store?
Yes! We offer FREE pickup at our home-base in Eunice, Louisiana. If Eunice seems too far, opt for shipping!
Do you offer gift wrapping/special packaging for orders that need to be shipped?
Yes and Yes! We can help make the occasion special whichever way that may be. Search "Gift Wrapping Options" and select your preference and we'll do the rest!
Why are some shipping options pricier?
Shipping cost vary depending on how fast you need your order and how heavy/fragile the products are.
Where are you located?
We are located in Eunice, Louisiana!
235 West Walnut Ave.
Eunice, La 70535
Returns
How can I return an item?
You can submit a request for an online return through your customer account/order history. Once the request is submitted, we will send you the following steps to follow. Or, you can call us at 337-323-9253 for some help!
"I lost my receipt."
If you don't have a receipt, we normally keep all orders under a name and phone number in our system. Feel free to call and ask us for help finding an e-receipt for you. 337-323-9253
Are there any products that can't be shipped?
Mostly all orders can be shipped. However, if you can't find a product online, give us a call and we will be happy to help you! 337-323-9253
Loyalty Krewe Membership
What is Loyalty Krewe?
Loyalty Krewe is a paid membership, where customers get discounts, deals, & early access for simply being part of our Krewe! Here's the details in a glance!
- 15% OFF Every Purchase — in-store and online
- FREE Birthday Gifts — because your day deserves a little extra
- Early Access to major events & sales — like Noel on the Prairie
- Discounted Ronaldos 24/7 — yes, always
- Extra 5% OFF Sale Items In-Store — stack those savings!
Want to know more? Contact us at 337-323-9253 or read more below!
When does my membership begin?
The day you sign up! It’s good for one full year from your purchase date.
To purchase call 337-323-9253
How do I use my discount online?
You’ll receive a unique promo code via email and/or text. Use that code at checkout anytime online. Do not share it — it’s linked to your account! Encourage others to join!
Forgot your code? Call us at 337-323-9253 & we will resend your membership packet!
How much is it to join Loyalty Krewe?
Become a Loyalty Krewe Member with a one-time $100 fee per year of enrollment— and enjoy exclusive perks all year long! Whether you shop in-store or online, being part of the Krewe gives you access to savings and special treatment that more than pays for itself.
Interested? Call us at 337-323-9253 & we can help sign you up for all the steals & deals!
What if I lose my member card?
No worries! Just contact us, and we’ll verify your membership in-store & get you a new one! P.S. don’t forget that a digital copy works for verification as well!
Call us at 337-323-9253 & we can help you further!
Can I give a Loyalty Krewe membership as a gift?
Yes! In fact, it makes a wonderful gift. Let us know, and we’ll help set it up for the recipient.
Call us at 337-323-9253 & we can help you further!
Will my membership auto-renew?
No — we’ll remind you when your year is up, and you can choose to renew if you’d like.
Registry
How do I create a registry?
To create a registry only takes minutes! You can always come in-store to begin or you can start online. Either way, your registry will update on both ends-- ensuring you get just what you need!
Online: Simply-- Make sure you are logged in, click the link at the top of your page, follow the guided steps, & make sure to submit!
We will be contacting you to get your picture--so, don't worry about that part!
Contact us at 337-323-9253 for help or read more below!
Do I have to pay for a registry?
Never! These are completely free! We created these so you could support local with ease!
Get started today!
How do I share that I have a registry with Holly's Hobbies?
We will be sending you a packet, which will include your share link, but you can always share your registry page by searching your registry & sharing the page!
Please call us for more help on this at 337-323-9253 !
"I am buying a gift, & want to ship to someone who has a registry-How?"
To ship to a registered person, you will have to call us to confirm the address on file! We are quick to pickup & answer your call!
Call us at 337-323-9253 !
*Make sure to add the gifts from the registry-- it will update & ensure no duplicates are bought.
Can I pick up the gift & have it wrapped?
Yes! Simply, add your gift-wrapping preference to your cart & select pickup at checkout. We will do the rest!
You will get an email when your order is ready for pickup! We usually have pickup ready on same business day!
When will my registry expire?
Registries expire 1 month after the event date tied to the registry! If you'd like to keep your registry up past that-- We can most definitely help with that! All you have to do is call us at 337-323-9253 to extend your registry date! As always, no charge is incurred! Registries are completely free!
Still have questions?
Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.